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d_cabin_1
Session D: DIGITAL LITERACY 

How can we provide digital skills for our customers?
IT training

Conclusions from cyc4lib discussions regrding teaching ofdatabases & Internet skills:

We offer courses but the student don't come
Motivation comes from the amount of relevance that users feel that the training has for a future professional career.

Digital natives/residents also need improved digital literacy skills

Terminology discussion:
    
    digital natives/immigrants
    
    digital residents/visitors
    How do we make every user group feel that they can learn something in the library?
    
    Introductory sessions with new students about what the library can do for them.
    Personal education. Challenge: do all users know how to describe their needs?
    
    What is web-literacy ?

Do we ask the patrons what they can do for the library = the community?

Partners: local organizations, joint ventures, 


How do we describe the problem ?

Web-literacy mapping (Mozilla Founadation)

Library as a place for collaboration ?